Services

WordPress regularly receives updates, often multiple new releases each month, aimed at enhancing the platform’s security and performance. Consistent maintenance of both the core code and any plugins in use is essential to ensure the ongoing security of your WordPress website.

A WordPress Maintenance Care Plan ensures the continuous safety, security, and backup of your site. Our team takes care of security, backups, and plugin management for you. This includes monthly updates for plugins and themes, regular backups, malware monitoring and removal, uptime monitoring, and speed optimization. We ensure your website remains healthy and operates smoothly, providing long-term cost-effectiveness.

We support up to 40 unique page sites on our Care site add-on. Unique Pages: Each uniquely designed template page can generate multiple pages with different content. Examples include the blog final page or service pages. After each update, our QA team reviews one page of each unique page to ensure continuity. Additional unique pages entail more work, with an extra charge of Rs. 500 per month for every additional 10 unique pages. Moreover, larger websites with user logins and orders (e.g., eCommerce, memberships, LMS) typically require more maintenance and may incur an additional monthly cost of Rs. 1500/- to Rs. 3000/-.

In addition to regular maintenance, you receive 30 minutes of development time per month, which can be utilized for tasks such as site restoration from backup, copy edits, site cleanup, troubleshooting, and bug solving.

We recover your website within minutes from the worst disaster that may strike your WordPress site. With incremental backups, secure cloud storage, 1-click restore and moreS Site2Host.com WordPress Care backup plans  gives you complete peace of mind.

Depending on your chosen plan, we automatically back up your website once a month or daily. Backups from the past 30 days are retained and can be used for restoration when necessary.

Yes, if your website is hosted with us, we conduct weekly automatic scans of your entire site, including files and databases, for malware.

Our technical support hours are from 10:00 AM to 6:30 PM Indian Standard Time, Monday to Friday. Support tickets submitted outside of these hours are addressed promptly during our regular support hours.

While we utilize paid third-party service to protect against vulnerabilities, certain vulnerabilities may still exist. We recommend keeping your WordPress site fully updated to minimize risks.

We comprehensively back up your WordPress site, including posts, pages, files, themes, and images. However, we exclude files generated by other backup plugins, cache files, and log files to optimize backup efficiency.

After purchasing your support plan, we’ll securely request your WordPress admin credentials and file access to install our services (e.g., security monitoring, backups, plugins). Your credentials remain private, and we only share them with authorized personnel at Site2Host.com.

While we cannot guarantee absolute protection, we’re committed to safeguarding your website from threats like brute force attacks and hackers to the best of our ability. Our firewall and login protection mechanisms help mitigate risks.

Depending on your backup plan we retain backups for a period of 90 days or more.