Knowledgebase

 Backup File Types - cPanel

When you have a backup file, you will need to know what type of backup it is so you can know what...

 Copy Entire Database or Rename Database

Is There a Way for Me to Copy an Entire Database? Yes, the instructions and video tutorial for...

 Copying and Moving Files in File Manager

To copy or move files in File Manager: Log into cPanel. Under Files, click File Manager. In...

 DNS Tool

The DNS Tool in cPanel allows users to check the DNS for a domain to view potential problems...

 Hidden Files

Hidden file and folder names start with a dot (.). For example: .htaccess .htpasswd...

 How Do I Create Email Accounts in cPanel?

By default, you have no email account set up. The main username may look like it is setup as an...

 How do I deny IP address access?

Do you want to stop someone from visiting your website? This tool will block anyone from a...

 How do I deny IP address access?

How do I deny IP address access? Do you want to stop someone from visiting your website? This...

 How to Access phpMyAdmin from cPanel

To access phpMyAdmin from cPanel, simply log in to cPanel and click the phpMyAdmin icon in the...

 How to Change the Password of An E-mail Account

How to Change the Password of An E-mail Account You can make changes to your email account...

 How to Connect to the MySQL Database

In order for your MySQL database to work as intended, it will need a script calling or querying...

 How to Connect to the MySQL Database Remotely

Allowing remote MySQL connections is often done to enable a program on your personal computer to...

 How to Create an Autoresponder

Auto Responder is a cPanel mail feature that can be configured to automatically send predefined...

 How to Create/Edit/Delete a File Using the File Manager

You will need to have a basic understanding of how to navigate the File Manager in order to...

 How to Download a Home Directory Backup

Backups are a very important part of maintaining a website. It is important to backup your files...

 How to Find the URL of a File

If you want to share a web file with friends or the public, you first need to determine the path...

 How to Generate/Download a Full Backup

A full cPanel backup makes a copy of all of your files, email, databases, etc. Once initiated,...

 How to Log into cPanel

cPanel is a web hosting account management tool available on Linux hosting plans, including...

 How to Password Protect One File

This is an advanced design tutorial. If you are a beginner, we recommend using the cPanel...

 How to Upload a File using the File Manager

You can upload your files directly through cPanel using the File Manager. File Manager is a web...

 How to View Website Statistics in cPanel Using AWStats

When you have a website online, you may want to keep track of how many people are visiting your...

 How to Whitelist Your IP in cPanel for Remote MySQL Access

This tutorial will show you how to whitelist your IP to allow remote MySQL connections for...

 How to block/whitelist sender address or domain name in cPanel?

To block email address or domain name:- Mail --> SpamAssasin --> Configure SpamAssassin...

 How to change permissions (chmod) of a file

Permissions can be very important when it comes to hosting your website. Permissions can allow...

 How to change the password of your cPanel account

There may be times where you would like to change the password of your account. It is recommended...

 I Accidentally Deleted the public_html or www Folder

If you delete the www folder, your site should still load properly. If you delete the...

 Local, Backup, and Remote Mail Exchanger

This is a setting that tells HostGator how to handle your incoming emails. We recommend using...

 Log Files

Log files are important tools for tracking down issues and getting more information on your...

 Password Protect Directories Icon

You can password protect directories (folders) via cPanel, protecting all the files within the...

 Removing Folders from the Home Directory

For web developers and administrators, the relocation and removal of files/folders is a task...

 Requesting a New cPanel Password

If you have lost or forgotten your cPanel password, you can reset it using any one of the methods...

 Setting a Cron to Run at a Specific Date and Time

In order to correctly set HostGator's servers to perform a desired task in the form of a cron at...

 Username, How Can I Change My Control Panel Username?

A username is a vital piece of your hosting account. Despite the name, whether or not it can be...

 Viewing Your Disk Space Usage

Note: Your control panel may look slightly different depending on the theme you are using;...

 Viewing Your Disk Space Usage

Viewing Your Disk Space Usage To view the disk space usage totals for your account's...

 What is a Parked Domain? How Do I Create and Delete One?

Parked domains are often used by businesses that want to have more than one web address for...

 What is a Subdomain Name? How Do I Create and Delete One?

It is not always necessary to register a new domain name when the one you already own will work...

 What is an Addon Domain?

An addon domain is a fully functional domain that can be created from within your control panel....

 What is the Difference between Parked, Addon and Subdomains?

Subdomain A subdomain is a second website with its own unique content, but there is no new...

 public_ftp folder

The public_ftp folder is used for storing files which are available with anonymous FTP. You...

 public_html folder

The public_htmlfolder is the web root for your primary domain name. This means that public_html...