With the start of your trial or purchase of our product, you’ll find that activating Incoming Filtering on the Spamexperts Hosted Cloud, has never been easier or more accommodating to your needs, regardless of your current skill level.
Once there and logged in successfully, please follow each step listed below:
- After logging in you’ll be directed to the default “Dashboard” screen with the “Welcome” text at the top.
- There you will see several tables with buttons for all the action options available to users at the highest permission level, also called “Admins”.
- In the first table named “Domains”, select “Add domain”.
- You’ll be redirected to a new page, with the text “Add domain” at the top. Fill in the box with the desired domain.
- Once you’ve correctly typed and verified the domain you want to add, click continue.
- Now ensure you’ve specified a valid destination server route as shown below:
If you do not have a specific destination server route to add from the start, the Control panel will automatically fill in the destination route for you based on your current MX record, with a default destination port of 25.After setting the destination route, you need to replace your MX Records for the domain in your domains DNS management, in order to point to the SpamExperts Hosted Cloud routes. See our article on changing your MX Records.
- "mx.spamexperts.com." (priority 10)
- "fallbackmx.spamexperts.eu." (priority 20)
- "lastmx.spamexperts.net." (priority 30)
Optionally, after completing this step, you can let the SpamExperts team know you have switched the MX-records, so we can double-check everything is set correctly.
Now you’re all done, within 24 hours you should be "Simply SpamFree"!In case you are not 100% spam free within this timeframe, please read the following Knowledge-base article or contact our dedicated support team.Getting started with Incoming Filtering on Local Cloud:
- After logging into the web-interface with your login credentials, you’ll be directed to the default “Dashboard” screen with the “Welcome” text at the top.
- There you will see several tables with buttons for all the action options available to users at the highest permission level, also called “Super-Admins”.
- In the first table named “Domains”, select “Add domain”.
- You’ll be redirected to a new page, with the text “Add domain” at the top. Fill in the box with the desired domain.
- Once you’ve correctly typed and verified the domain you want to add, click continue.
- Now ensure you have specified a valid destination server route, as shown below:
- Now it’s time to switch the MX-records of your domains, to point to the Local Cloud Solution. Once done, traffic will begin flowing through your newly added domains.
For a full list of explanations for all control panel features at all user levels, please see our Spampanel Documentation manuals.
Please note that as you've received a new filtering installation, the server will temporarily reject more connections than usual at first, as it will be automatically learning from your traffic. This will cause a slight delay in email delivery, which will automatically disappear as soon as enough email traffic starts to pass through the system. More information about how this process works can be found in our knowledgebase.
If you access the recipient whitelist located at the domain access level, you’ll find two recipients already present. Conforming to SMTP RFC 5321, the "abuse@" and "postmaster@" recipients are by default whitelisted for all domains. Spam sent to these two addresses will therefore, not be filtered. In case you want these special accounts filtered by default, you can simply delete the addresses from the recipient whitelist in the default domain settings found at the "Super-Admin" access level.
We also recommend to set up a Load-Balancer, to help evenly spread the load over your cluster. More information on this can be found.
